Enjoy-A-Bowl Warranty Policy
At Enjoy-A-Bowl, we take pride in the durability and functionality of our feeding tool. Our bowls are built to last and are designed to provide a minimum of 2 years of reliable use for your pet.
Warranty Coverage
- If your bowl is received with damage or develops a manufacturing defect that renders it unsafe, non-functional, or inoperable within 2 years of purchase, you may return it for a replacement.
- The replacement will be for the same or a comparable model available at the time of the claim.
Warranty Terms
- Initial Warranty Period (First 90 Days): If an issue arises within 90 days of purchase, we will provide a free replacement with no cost to the client, including shipping.
- Extended Warranty Period (Remaining 21 Months): After the initial 90-day period, clients will only be responsible for return shipping costs when requesting a replacement.
How to File a Warranty Claim
To submit a warranty claim, please contact our customer support team with:
- Proof of purchase (order number or receipt).
- Photos or videos showing the issue with the bowl.
- A brief description of the problem.
Once reviewed and approved, we will process the replacement as quickly as possible.
Thank you for choosing Enjoy-A-Bowl—we stand by our product and are committed to providing your pet with a safe, durable, and effective feeding experience!
Enjoy-A-Bowl Return Policy
At Enjoy-A-Bowl, we are committed to providing pets with a feeding experience that enhances their enjoyment and well-being. Due to the unique nature of our bowl, a minimum amount of use is necessary for pets to fully benefit from this feeding tool.
Return Eligibility
- We require that you use the bowl for at least 6–8 feedings before determining its effectiveness for your pet.
- If after this period you still wish to return the bowl, you may request a refund within 30 days from the date of purchase.
- All returns are subject to a 15% restocking fee.
- To initiate a return, you must submit a video of your pet using the bowl for our review. This helps us better understand any discrepancies with the feeding tool and evaluate its efficiency with your pet.
Defective Product Replacements
For returns related to defects, please refer to our warranty policy, which covers replacements for manufacturing defects.
For assistance with returns or warranty claims, please contact our customer support team.
Thank you for choosing Enjoy-A-Bowl!